Shipping policy
Made On-Demand, With Intention
At Swampy Couture, every piece is made just for you.
This means your items are crafted after purchase rather than pulled from inventory. This ensures a slower, more sustainable production cycle and eliminates unnecessary waste.
Production Time
Each item typically takes 5–7 business days to be produced before it ships.
Because our products feature custom embroidery, screen printing, or dye finishes, production times can vary slightly depending on item type and order volume.
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Embroidered items: 5–8 business days
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Screen printed or sewn items: 5–7 business days
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Multi-item orders: May ship in separate packages to ensure timely delivery
You’ll receive a shipping confirmation email with tracking as soon as your order is on the move.
Order Tracking
Once your order has shipped, you’ll receive a tracking link via email so you can follow your package’s journey from production to delivery.
If your tracking number hasn’t updated after 3 business days, please reach out to us at support@swampycouture.com, and we’ll be happy to help.
Shipping Costs
Shipping rates are calculated at checkout based on the weight of your items and destination.
We occasionally offer free shipping promotions on qualifying orders — stay tuned via our newsletter or Instagram for upcoming drops and offers.
Address Accuracy
To ensure a smooth delivery, please double-check that your shipping address is correct when placing your order. Swampy Couture is not responsible for delays or lost packages caused by incorrect or incomplete addresses.
Questions or Issues?
We’re here to help.
If you have any questions about shipping, order tracking, or fulfillment, contact us at support@swampycouture.com with your order number, and we’ll respond within 1–2 business days.
🌿 Purpose Over Excess
Every Swampy Couture piece is made on demand — intentionally, ethically, and without waste. We appreciate your patience as we craft something worth waiting for.