Terms of service

Welcome to Swampy Couture.
This website is operated by Swampy Couture (“we,” “us,” “our”). By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service, including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any services.

1. Overview

Swampy Couture is an online apparel brand offering made-to-order luxury-performance clothing and accessories. Majority of products are produced on demand.

2. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws).
You must not transmit any worms, viruses, or code of a destructive nature.
A breach or violation of any of these Terms will result in an immediate termination of your Services.

3. On-Demand Production

Majority of products sold on SwampyCouture.com are made to order.

  • Once an order is placed, production begins immediately and cannot be canceled or altered.

  • Production typically takes 5–8 business days before shipping.

  • Because items are custom produced, returns or exchanges are only accepted for defective or damaged items (see our Returns Policy for full details).

4. Accuracy, Completeness & Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current.
The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Historical information may not be current and is provided for reference only.

We reserve the right to modify the contents of this site at any time, but we are not obligated to update any information.

5. Modifications to the Service and Prices

Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part of it) without notice at any time.
We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.

6. Products and Availability

Certain products or services may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products. However, due to the pigment-dye and garment-dye processes, slight variations in color, tone, or finish are normal and not considered defects.

We reserve the right to limit sales of our products to any person, region, or jurisdiction. We may discontinue any product at any time.

7. Billing and Account Information

We reserve the right to refuse any order you place with us.
In the event we make a change or cancel an order, we may attempt to notify you by contacting the email or billing address provided at the time of order.

You agree to provide current, complete, and accurate purchase and account information for all transactions. You are responsible for ensuring your payment information is up to date so your order can be processed promptly.

8. Third-Party Services

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases, and the general Shopify application.
All payment information is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

Additionally, we have fulfillment partners, who may receive your shipping information for the purpose of delivering your order.

By placing an order, you consent to this data being shared solely for order fulfillment.

9. Optional Tools and Links

We may provide you with access to third-party tools or links over which we neither monitor nor have control.
You acknowledge and agree that we provide access “as is” without warranties or endorsements. Any use of optional third-party tools is entirely at your own risk.

10. User Comments, Feedback & Submissions

If you submit creative ideas, suggestions, or materials (collectively, “comments”), you agree that we may, at any time, edit, copy, publish, or use them in any medium without restriction.
We are under no obligation to maintain comments in confidence, pay compensation, or respond to comments.

11. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. Please review it for full details.

12. Errors, Inaccuracies & Omissions

Occasionally, there may be information on our site that contains typographical errors or omissions that relate to product descriptions, pricing, or shipping times.
We reserve the right to correct any errors and to update or cancel orders if information is inaccurate at any time without prior notice.

13. Prohibited Uses

You are prohibited from using the site or its content:

  • For any unlawful purpose

  • To solicit others to perform or participate in unlawful acts

  • To violate any international, federal, or state regulations

  • To infringe upon our intellectual property rights

  • To harass, abuse, insult, or harm others

  • To upload malicious code or viruses

  • To collect or track the personal information of others

We reserve the right to terminate your use of the Service for violating any of these prohibitions.

14. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our Service will be uninterrupted, timely, or error-free.
You agree that from time to time we may remove the Service for indefinite periods or cancel it without notice.

All products and services delivered through the site are provided “as is” and “as available,” without any representation or warranties, express or implied.

In no case shall Swampy Couture, our directors, employees, affiliates, or partners be liable for any injury, loss, or damages of any kind arising from your use of any product or service.

15. Indemnification

You agree to indemnify and hold harmless Swampy Couture and our affiliates, partners, and service providers from any claim or demand made by any third party due to your breach of these Terms or your violation of any law or third-party rights.

16. Severability

If any provision of these Terms is determined to be unlawful or unenforceable, that portion shall be deemed severed, and the remaining provisions shall remain in full force and effect.

17. Termination

These Terms are effective unless and until terminated by either you or us.
You may terminate by notifying us that you no longer wish to use our Services.
We may also terminate this agreement at any time without notice if we believe you have failed to comply with any term or condition herein.

18. Entire Agreement

These Terms constitute the entire agreement between you and Swampy Couture and govern your use of the Service, superseding any prior agreements, communications, or proposals.

19. Governing Law

These Terms and any separate agreements shall be governed by and construed in accordance with the laws of the State of Kansas, United States, without regard to conflict of law principles.

20. Contact Information

Questions about the Terms of Service should be sent to:
📧 support@swampycouture.com